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Find useful information from our consumer help page

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Consumer Help

To find services in your area, please visit the Member Directory and use the search and filter functions to find services in your area.

If you are unable to find what you need using SEARCH or the FAQ page, use the Drycleaning or Laundry Help buttons on the left and we will endeavour to assist you.

On this page you should find lots of information about how to appropriately care for your garment or textile items. If you are here because you need help or advice regarding the best way to care for your garment we recommend the first thing to do is to find the care label attached to the garment.

In New Zealand and Australia all garment manufacturers are legally required to provide a care label attached to the garment offering clear instructions on the most appropriate way to clean that garment. Please use our care label guide HERE to fully understand what your label is recommending.